• Call : +1 (407) 801-1005

    Whatsapp : +1 (407) 801-1005

  • Wheat Ridge, Colorado

    United States

OUR REFUND POLICIES

At Nasa Delivery Lines, we are committed to providing transparent and reliable shipping services to our customers. We understand that situations may arise where an extra demanded fee needs to be refunded. This refund policy outlines the guidelines and procedures for obtaining a refund for any additional fee charged by our shipping company. Please read this policy carefully to understand your rights and obligations.


Please note that this refund policy applies only to extra demanded fees charged by Nasa Delivery Lines and does not cover any other products or services. For any additional questions or concerns regarding our refund policy, please contact our customer support team. By using the services of Nasa Delivery Lines, you acknowledge that you have read, understood, and agreed to abide by the terms and conditions of this refund policy.
LAST UPDATED ON JUNE , 2023
Nasa Delivery Lines MANAGEMENT

REFUNDS POLICY

    a. Refunds are applicable only for extra demanded fees charged directly by Nasa Delivery Lines.
    b. The refund request must be made within 30 minutes from the time of delivery.

a. Fees charged for services rendered, such as expedited processing or special handling, are non-refundable.
b. Refunds will not be provided if the extra demanded fee was authorized and agreed upon by the customer.

a. To initiate a refund request, the customer must contact our customer support team through our designated channels, such as phone or email.
b. The customer support representative will guide the customer through the refund process, including providing necessary documentation and information.

a. Refunds will be subject to approval based on the fulfillment of eligibility criteria outlined in Section 1.
b. The decision to approve or deny a refund request will be at the sole discretion of Nasa Delivery Lines.

a. Approved refunds will be processed within 30 minutes after the refund request has been verified and approved.
b. Refunds will be issued using the original payment method used for the extra demanded fee.

a. Any applicable transaction fees or charges imposed by financial institutions or payment processors will be deducted from the refund amount.
b. In case of refunds for credit card payments, the refunded amount may take additional time to reflect on the customer's credit card statement, as per the policies of the respective financial institution.

a. Nasa Delivery Lines will notify the customer of the refund decision via email or any other preferred mode of communication provided by the customer.
b. In case of refund denial, the customer will be provided with a detailed explanation of the reasons for the decision.

a. Nasa Delivery Lines reserves the right to modify or terminate this refund policy at any time without prior notice.
b. Any modifications to the refund policy will be effective immediately upon posting the revised policy on our website.

Nasa Delivery Lines Commitment

What we do.

    Nasa Delivery Lines is committed to provide the highest level of quality service to our Customers. We aim to be amongst the industry’s top service providers by ensuring:

  • Unsurpassed customer service of the highest standard
  • Reasonable and competitive pricing, which is constantly monitored and updated.
  • Personalized service, tailored to our customers specific requirements and needs.
Nasa Delivery Lines Mission & Vision

What we are doing? Where we are going?

Nasa Delivery Lines are committed to delivering unequalled transportation solutions for their customers.

Nasa Delivery Lines will be the example that both customers and competitors use to establish the expected standards of both service and support.

Nasa Delivery Lines will be an industry and community leader with long term relationships built on our exceptional services.

This will be established in an environment of respect, honesty and responsibility.

We will constantly and aggressively pursue our market opportunities.

We will relentlessly support, train and mentor our team, our partners and our vendors.

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